Frequently Asked Questions

Get answers to common questions about Refreshing Hair Wash.

Sessions typically last 25–45 minutes depending on hair length and scalp condition. We assess your scalp, choose appropriate products, perform a deep cleanse, and finish with conditioning and styling recommendations. Longer treatments may be recommended for heavy buildup or special scalp concerns.

Yes. We use color-safe, gentle formulas tailored for treated hair to avoid stripping pigments. Your stylist will select low-alkaline cleansers and hydrating conditioners to protect color vibrancy while removing impurities, and will advise on timing between wash and chemical services.

Frequency depends on your scalp type and lifestyle. Generally every one to three weeks works for most clients; oily or product-heavy hair may need weekly care, while dry or sensitive scalps may benefit from less frequent, gentler sessions.

It can significantly improve mild dandruff by removing flakes and excess oil, and by allowing targeted scalp treatments to penetrate. For persistent or severe dandruff, we recommend a consultation to create a tailored treatment plan, possibly including medicated products.

Yes—many clients add a trim, conditioning treatment, or blow-dry. We can schedule complementary services back-to-back for efficiency. If you’ve had recent chemical processes, tell us so we can plan safe timing and product choices to protect hair integrity.

Yes. Your stylist will recommend at-home shampoos, conditioners, and styling tips to maintain results. Suggestions may include frequency adjustments, lightweight moisturizers, or a follow-up scalp treatment to prolong freshness and address specific concerns like oiliness or dryness.