Frequently Asked Questions

Get answers to common questions about Professional Drop-Off Policy.

We ask for 1-2 business days to ensure our technicians provide the best quality service tailored to your hair needs.

Our professional drop-off services encompass a range of clinical grooming care options aimed at enhancing hair health and appearance.

Absolutely! Our experienced technicians use safe and clinically approved products designed to improve your hair without damage.

Yes! When dropping off your hair, you can provide specific instructions on your desired outcomes and preferences.

If you're not satisfied, we encourage you to discuss your concerns with us so we can address them and ensure your satisfaction.

We recommend washing and drying your hair before drop-off. This helps our technicians understand your hair's current condition better.